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| FAQ |
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Frequently Asked Questions!!! |
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01
How
to shop @ maximstyles.com? |
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02
Is
it safe to shop @ maxim styles.com? |
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03
Are
Colour choices available ? |
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04
What
is the standard size of your outfits? |
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05
What
is the lead time for delivery? |
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06
In
what currency will I be charged for the purchases
I make? |
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07
What
are the different credit cards accepted by maximstyles.com? |
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08
Do
you deliver worldwide? |
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09
Do
I have to pay customs duty at my end? |
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10
How is my order
delivered to me? |
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11
How do I get
in touch with maximstyles.com for any help? |
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12
How can I track
my order parcel ? |
13
I
want small changes made, like long sleeves instead of
short, longer blouse to cover my
midriff, etc. is it possible? |
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14
Can I
request a rush order ? |
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15
What
sizes are your products available in ? |
16
Can I
Order outfits worn on screen by Film Stars. If I specify
an outfit from a film, can you
make one for me
exactly like it ? |
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17
What is the lead time for delivery
? |
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18
Can
you make a dress which is not on your website? |
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19
What
are the shipping charges ? |
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20
Can
we pay in other currency other than Us Dollars ? |
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21
Do
you have a catalogue ? |
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22
What
are the alternate payment methods ? |
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23
What is the return policy of
MaximStyles.com ? |
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How
to shop @ maximstyles.com? |
Step 1: To buy - Click on 'add to
basket' if add to basket sign is in front of the
dress.
Step 2: Complete the payment transaction. You
should be able to pay by credit card.
Step 3: Click on the
Measurment
Form and send your
actual body measurements. |
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Is
it safe to shop @ maxim styles.com? |
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We adopt stringent security measures
to ensure that critically sensitive information,
such as your personal information and your credit
card details are protected. We have taken the payment
Gateway Services of ICICI Payment Gateway, India's
leading payment gateway service providers. All your
credit card Authorization is done on their High
End Secure Server. You enter all your personal information
and credit card details on their server and the
same is encrypted before it is transmitted over
the Internet. ICICI Payment Gateway server is behind
security firewalls to ensure maximum protection
of your details. This guarantees that your information
is inaccessible to any third party. ICICI Payment
Gateway uses industry-standard SSL (Standard Sockets
Layer) Technology, which is used worldwide, for
this data encryption. They are registered with Verisign,
a US-based Net Authentication Agency. Maximstyles.com
also follow strict in-house security guidelines
for ensuring confidentiality of our customer information. |
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Are
Colour choices available ? |
For colour choice you can refer our
color chart.
We can make the dress in any color of your choice
at no additional cost. |
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What
is the standard size of your outfits?
(Actual Body
measurements in inches)
We will need your actual body measurements. Please see our
measurement form.
This standard size measurements is only given for situations
when taking the measurements is not possible. Like the person
for whom you are ordering the dress is not available for taking
the measurements.
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Small |
Medium |
Large |
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Chest |
36 |
38 |
42 |
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Waist |
28 |
30 |
36 |
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Hip |
40 |
44 |
48 |
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Shoulder Back
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14 |
15.5 |
16 |
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Neck
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6 |
7 |
7 |
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Skirt length
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43 |
43 |
43 |
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What
is the lead time for delivery? |
Our normal delivery
time for Bridal dresses is 4-6 weeks and one week for delivery
by courier. However, we can deliver the dress earlier . We do
URGENT orders also.
Please ask us regarding the delivery date you want and we will
confirm if we could give you earlier or not. |
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In
what currency will I be charged for the purchases
I make? |
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The Credit card authorization of
your card will be taken in your local currency by
ICICI Payment Gateway, our payment gateway-enabling
partner. You will be charged your local currency
equivalent of the Indian Rupee. Payment Gateway
is India's premier credit card authoriztion company
and all your credit card information and details
are entered on their 100% secure and hack proof
servers. For more details you can visit
www.ccavenue.com
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What
are the different credit cards accepted by maximstyles.com? |
We accept Indian and international
credit cards, click here for more information.
Customers from outside India pay in their local
currency, as billed by their credit card issuing
institution.
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American Express:
The world's favorite card. More than 57 million
cards in circulation and growing! Around US $ 123
billion was spent last year through American Express
Cards and it is poised to be the world's No. 1 card
in the near future. In a regressive US economy last
year, the total amount spent on American Express
cards rose by 4 percent. American Express cards are
especially popular in the U.S., Canada, Europe and
Asia and are used widely in the retail and everyday
spend categories. |
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Citibank E-Cards:
Citibank has launched a new initiative Citibank
eCard to promote safe and secure E-shopping. Like a
regular credit card but without a physical plastic,
it is India 's first web credit card. The Citibank
eCard can be used for all types of Internet shopping
and transactions through telephone and mail order.
You can also do all transactions available on
Internet Banking, including utility bills and
ordering a demand draft. |
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Diners Club International:
The world's No. 1 Charge Card. Diners Club
cardholders reside all over the world and the Diners
Card is an old corporate favorite. There are more
than 8 million Diners Club cardholders. They are
affluent and are frequent travelers in premier
businesses and institutions, including Fortune 500
companies and leading global corporations. |
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JCB
Cards:
The JCB Card has a merchant network of 10.93 million
spanning 189 countries. It is supported by more than
320 financial institutions worldwide and serves more
than 48 million cardholders in 18 countries. The JCB
philosophy of "identify the customer's needs and
please the customer with Service from the Heart" is
paying rich dividends as their customers spend US$43
billion annually on their JCB cards. |
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MasterCard:
MasterCard International is a global payments
company with one of the most recognized and
respected brands in the world. With 32 million
acceptance locations, no payment card is more widely
accepted globally than MasterCard. Last year,
MasterCard handled transactions worth US$285
billion. |
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VISA:
The world's most preferred card. There are more than
one billion cards in circulation, with unsurpassed
acceptance in more than 150 countries. Visa-branded
cards generate US$2.4 trillion in annual card sales
volume. Nearly half of this in US alone.
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Customers can also avail our
net banking options
We also accept Indian and
international credit cards
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Do
you deliver worldwide? |
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All our products
are delivered worldwide using DHL , UPS and TNT couriers
depending on the country where their services are better. When
we quote the price the courier charge is always extra depending
on the country and the weight of the dress. |
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Do
I have to pay customs duty at my end? |
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Many countries do not charge duty
on garments for personal use. Other countries charge
a very nominal duty. We will be more than happy
to help you minimize payment of duty wherever possible.
Till now, we have not heard any of our U.S.A., Canadian
or U.K. patrons having to pay any Customs Duty on
our products. However these levies, if any, are
the sole responsibility of the customer. |
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How
is my order delivered to me? |
Our couriers are Fed Ex and TNT
. Note that the delivery of the items will not be
attempted on Sundays or on any public holidays due
to unavailability of courier service. |
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How
do I get in touch with maximstyles.com for any help? |
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Email us at
contact@maximstyles.com |
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How
can I track my order parcel ? |
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Once we ship the goods to you we
e- mail you the tracking No. of the courier company
. You can go to their web site and track your shipment. |
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What are
the alternate payment methods ? |
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Alternate payment methods:
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Pay through Western Union
Money Transfer (save 5% - NOT valid for Rush
Orders)
A Discount of 5% on your Total Order is offered
when using Western Union for full payment. We will
send you the details for money transfer. after
doing the transfer you can email us the MTCN
Number . you can get more information from :
www.westernunion.com .
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Wire Transfer from USA.
Transfer in US Dollars (save 7% - NOT valid for
Rush Orders)
A Discount of 7% on your Total Order is offered
when using Bank Transfer for full payment in any
country.
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For orders more than US$ 1000
we prefer Bank transfer. The transfer details are:
Transfer the funds to Bank of America, New York
Branch ( Swift Code - BOFAUS3N) into the account of
HDFC Bank Account No. 6550492079 , FEDWIRE ABA
:026009593 with instructions to credit the amount to
Maxim Styles Account No. 0192000011472 at versova
Branch Mumbai. India.
OR
Transfer the funds to JP Morgan Chase Bank , New
York Branch ( swift code CHASUS33) into the account
of HDFC Bank Account No 001-1-406717 , Chips ABA
:0002 , FEDWIRE ABA 021000021 with instructions to
credit the amount to Maxim Styles Account no.
0192000011472 at Versova Branch,Mumbai India.
You can transfer the funds through any of the
following Banks; |
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List of SWIFT Codes and Account Numbers |
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Keep this information handy
whenever you need to transfer funds: |
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Currency |
Receiving Bank |
SWIFT Code |
Account Number |
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USD |
JPMorgan Chase, NEW YORK |
CHASUS33 |
001-1-406717
CHIPS ABA : 0002
FEDWIRE ABA : 021000021 |
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USD |
Wachovia Bank N A (Formerly
known as First Union Bank) |
PNBPUS3NYC |
2000191000409 |
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USD |
Union Bank of California
International, New York |
BOFCUS33 |
91-244731-1121 |
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USD |
Bank of New York, New York |
IRVTUS3N |
8900330937 |
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USD |
Bank of America, New York, USA. |
BOFAUS3N |
6550492079
Fedwire ABA : 026009593 |
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USD |
ABN AMRO Bank, New York, USA. |
ABNAUS33 |
574-0748188-41 |
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USD |
American Express Bank, New
York, USA. |
AEIBUS33 |
745844 |
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GBP |
JPMorgan Chase Manhattan Bank,
London, UK |
CHASGB2L |
111-35191
Sort Code : 60-92-42 |
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GBP |
Royal Bank of Scotland, London |
RBOSGB2L |
10005149
Sort Code : 160034 |
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GBP |
LLoyds Bank, London, UK |
LOYDGB2L |
1015444
Sort Code : 30.96.34 |
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JPY |
JPMorgan Chase Manhattan Bank,
Tokyo, Japan |
CHASJPJT |
01-42-453539 |
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EUR |
JPMorgan Chase Manhattan Bank,
FRANFURT |
CHASDEFX |
6231602308 |
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EUR |
American Express Bank,
Frankfurt |
AEIBDEFX |
18102010 |
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EUR |
ABN Amro Bank, Frankfurt,
Germany |
ABNADEFF |
07370005602675019EUR |
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AED |
Emirates Bank International,
Dubai, UAE |
EBILAEAD |
0004-808439-784 |
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AUD |
ANZ Melbourne, Australia |
ANZBAU3M |
56820400001 |
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CAD |
Bank of Nova Scotia, Canada |
NOSCATT |
5271202445 - 11 |
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CHF |
Union Bank Of Switzerland,
Zurich, Switzerland |
UBSWCHZH |
02300000094169050000E |
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DKK |
Nordea Bank, Copenhagen,
Denmark |
NDEADKKK |
5000015611 |
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HKD |
Standard Chartered Bank,
Hongkong |
SCBLHKHH |
44709406528 |
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SEK |
Nordea Bank AB (Publ)
Stockholm, Sweden |
NDEASESSXXX |
39527909511 |
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SGD |
JPMorgan Chase Manhattan Bank,
Singapore |
CHASSGSG |
111874122 |
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What
is Return Policy of maximstyles.com ? |
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Returns & Exchanges
Return Policy
Keeping in mind the very basic nature of every
Maxim Styles outfit, our customers do appreciate
that each outfit ordered online is individually
created, crafted and made to fit perfectly in
accordance to the measurements provided. We respect
the customers’ ability to support MaximStyles “no
return no exchange” policy to help us deliver the
very best and latest in Indian fashion.
Kindly be informed that MaximStyles will not be able to
refund or exchange any online sales at
www.maximstyles.com
under any circumstances.
Maxim Styles firmly believes that all the customers
who order online are aware that colors seen on a
monitor will be slightly different as compared to
the color of actual outfit ordered.
Color Disclaimer
Maxim Styles firmly believes that all the
customers who order online are aware that colors
seen on a monitor will be slightly different as
compared to the actual outfits, accessories or
jewelry ordered. All color options offered on the
net is an exercise to provide our customers with the
maximum available choice of outfits. It is
practically impossible for Maxim Styles to replicate
the same colors on an outfit as seen on your
monitor. A slight variation in the shade selected by
you is considered as a normal practice as these
garments have a tendency to reflect different shades
of a color under different light and medium. We wish
to clarify and ascertain that every customer who
orders any outfit from Maxim Styles.com is aware of
this genuine problem Maxim Styles faces.
Our effort will be to meet your expectations
constantly and thus avoid any misunderstanding or
discrepancies through our online venture. |
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What are the
shipping charges ? |
Shipping charges is NOT included in the
price. Shipping charge is extra. Shipping charges
will vary from country to country and on the weight
of the dress.
For a normal dress to USA it will be US$ 35 . and
for UK it will be 20 Pounds. For heavier dresses the
courier charge may increase depending on the weight
of the dress. |

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I want
small changes made, like long sleeves instead of short,
longer blouse to cover my midriff,etc. is it
possible? |
Yes, You
can ask us for the change . also send the measurements
accordingly. While most changes are free of cost, any
substantial changes resulting in extra cost for us may
result in a marginal change in price. Details of ALL
Changes/ Special Instructions MUST be repeated via email
after order.
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Can I
request a rush order ? |
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You can ask
for your order to be rushed for a special occasion.
Please confirm with us the delivery date before placing
the order. |
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What
sizes are your products available in ? |
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If you have problem
sending the actual body measurements then you can let
us know the size you would like to have.
Since all our dresses are custom made as per the
actual body measurements supplied by you , we
encourage customers to give their actual body
measurements for a perfect fit.
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Can I Order
outfits worn on screen by Film Stars. If I specify an
outfit from a film, can you make one for me
exactly like it ? |
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Yes , send
us the details and we will give you the price . |
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Can
you make a dress which is not on your website? |
Maxim
Styles team of fashion desigers are always available to
customize your dress.We are expert in making any dress
of your choice.
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You may
wish to modify the design (embroidery, pattern,
fabric) of a showcased outfit at Maxim Styles eg. you
may wish to add sleeves to a sleeveless blouse, or
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You have
a specific occasion coming up, such as a wedding, and
you would like our team of designers to design
something specifically to your taste.
All the
above (and more!) can be achieved very easily by placing
a Custom Order.
Please follow the steps below to make your very own
personalized purchase:
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Send us
an email describing your requirements in detail. Our
ability to serve you better will be greatly enhanced
by the specific information you are able to provide.
Therefore, please do take the time to be as specific
as possible.
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Based on
your requirement, our designers will select or design
the appropriate outfits/accessories/jewelry that are
in tune with your expectation.
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| Can
we pay in other currency other than Us Dollars ? |
No matter from which part of the
world (except India) you place an order , the amount
debited from your account will be in your local currency
(approximately) equivalent to the US Dollar price of the
item ordered.
Please note that all currency conversions are estimated
and the price that you see will be close to the actual
price, but not necessarily the exact price of an item.
The final price of an item is the INR value converted
from the US$ price displayed on the site and is
dependant on the exchange rate prevailing between the
US$ and the Indian Rupee.
This INR value is what is charged to the client, and is
credited to us. Any difference between this amount and
the amount on a client's credit card statement is
attributed to bank charges/commission for currency
conversion. Maxim Styles has no say or control in
determining what these charges are and it is understood
that the customer will bear these charges (if any). |
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Do you have a catalogue ? |
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Since we
keep on adding New styles frequently to our collection.
A printed catalougue becomes outdated very soon. So we
don't print the catalouges. |
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